Shipping policy

Last updated: October 16, 2026

Thank you for shopping with SavesYouHe Market. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are fulfilled through our third-party supplier, CJdropshipping. CJ advises that processing typically takes 3–5 working days from our payment to CJ until dispatch. Processing time is separate from the transit estimates below.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

We use CJPacket Ordinary and CJPacket Sensitive for South Africa, and CJPacket Ordinary for the United States. CJ's estimated transit times after dispatch are:

South Africa — CJPacket Ordinary: 8–12 calendar days.
South Africa — CJPacket Sensitive: 10–15 calendar days.
United States — CJPacket Ordinary: approximately 8–12 days.

These estimates exclude processing time and are not guaranteed. Carrier delays, customs processing, weather and other disruptions may extend delivery. For product-specific shipping information, contact Savesyouhemarket@gmail.com before ordering.

Shipping costs

Shipping charges are shown at checkout based on your destination, the products in your order and the available shipping method. Our current shipping rates are flat rates rather than weight-based rates.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to South Africa and the United States.

CJ has confirmed that CJPacket Ordinary shipments to the United States, and CJPacket Ordinary and CJPacket Sensitive shipments to South Africa, use Delivered Duty Paid (DDP) arrangements. For these routes, import duties and taxes are prepaid through the shipping arrangement. CJ has also confirmed that clearance fees are prepaid for the South African routes. Customers are not expected to pay additional import charges upon delivery under these arrangements. If you receive a request for an import payment, contact Savesyouhemarket@gmail.com so we can check it with CJ. Customs processing may still affect delivery times.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.